IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

27878 Topics

M
Do Gooder (Customer)
mdezziDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud - Custom Event Action REST Call not sending Query Parameters

Hello, we are currently on IFS Cloud 23R1 and I am setting up a custom event to send data to a Rest API for further automation. I have my custom event and event action set up and I can fire the event successfully, but it appear that IFS is not sending the query parameters that I am asking for. Here’s my event action:  On my REST API server, it receives the call to the endpoint, but there is no query parameter attached, and the server returns a 422 Unprocessable Entity:  Here is a correct call to the same endpoint with a query parameter from Postman: The API correctly receives and processes the query param from Postman (by just displaying the data in the console. But it never receives any query parameters from IFS Rest call. Is my syntax wrong in my Event Action, or am i missing something else? Thanks!Matt

0
M
Do Gooder (Customer)
3 days ago
H
Do Gooder (Customer)
Hansel WhelanDo Gooder (Customer)
asked in Supply Chain

View of forecast by Base Flow and Part and date in Table in IFS Cloud

Hi all, I hope you can help. I operate Demand Plan Client. I’d like to see my Demand Plan Client outputs in a table in IFS Cloud shown per date, per base flow and per part - where can I see this? 

0
H
Do Gooder (Customer)
3 days ago
H
Do Gooder (Employee)
Hassan ShareefDo Gooder (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scheduled jobs run manually have incorrect next execution date

Manual runs of database task schedules advances the next run date by 1, instead of the next day.  My customer ran a scheduled job manually on 5/16, the application then reads that the next execution will be on 5/18.  Why is the next execution not on 5/17?

0
H
Do Gooder (Employee)
3 days ago
CindyH
Sidekick (Customer)
CindyHSidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)

Reporting time for non IFS users

Hi, I am having an issue assigning service technicians to maintenance organizations and reporting time against them. We do not use the HR module but I have them in as company employees. They have primary sites assigned to them in sites per user. They are assigned to a resource group that is used in Maintenance and Service. I cannot assign them to a maintenance organization nor can I report time for them in the work task. I checked the Maintenance tab in Site and don’t see anything related there. What else can I do to get the Service techs into maintenance orgs?   

3
CindyH
Sidekick (Customer)
3 days ago
B
Do Gooder (Customer)
BabsDo Gooder (Customer)
asked in Finance (Financials)

IFS GL BS/PL Indicator

Hello all,Is there a field on accounting_code_part_value_tab table that can be use a BS/PL indicator or any other field/table that can distinguish BS Acc. from PL Acc.?I’m hoping for field/table that is generic to all IFS systems not user-specific.Thank you. 

1
F
Superhero (Partner)
3 days ago
B
Hero (Customer)
bdoucetteHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print reminders automatically

Hello,I’m attempting to automatically print reminders from acknowledged customer reminder proposals.I went through and created a workflow to call the projection CustomerReminderProposalsHandling.OrderReminderReportBatch(Company,ProposalId,ExecutionMode,PrintMode,ReminderDate,PaymentDeadline,PaymentsIncludedUntil,BatchPrintout,SortBy,RunInBackground,Print):Stringbut unfortunately, this completes without actually generating any reminders.Any idea why? Below is my projection action call, which I can confirm doesnt get stuck in an etag related error since the entry on the table ‘BPA_ASYNC_SYS_TAB’ shows that it gets set to ‘done’ not ‘in progress’. I cannot see the returned value for ‘OrderReminderReportBatch’ since this workflow is triggered via an async-timed event action, which doesnt generate an observation. One of the 23R2 updates supposedly adds this functionality to see aysnc-triggered workflows, but we arent in a position to update just yet.Any and all advise would be greatly appre

1
B
Hero (Customer)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Service Management in IFS Cloud (23R2) - The Service Demystified Trilogy

 If you want to learn more about Service Management in IFS Cloud including all the new capabilities in 23R2, then this might be of interest. I have updated the Demystified Trilogy to 23R2 and posted the files here:IFS Cloud - Scheduling demystified (23R2)IFS Cloud - Next-Generation Service Management demystified (23R2)IFS Cloud - MWO Service demystified (23R2)

4
Alexander Heinze
Superhero (Employee)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Cloud - Scheduling demystified (23R2)

This is the 3rd release of Scheduling Demystified, which now includes everything that was added in 23R2.183 pages cover:Work Order Management vs. Request Management Scheduling Dataset Modelling data Scheduling Optimization Dataset User setup for the PSO Workbench Communication between MWO, Dispatch Console and PSO Shift templates Scheduling resources Crews Resource requirements Resource analysis MRA - Misc. resource allocations Skill Management Availability Patterns Scheduling activities Availability Patterns Appointment Booking Dispatch Console SLA Management Skills TroubleshootingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - NGSM demystified (23R2) and IFS Cloud - MWO Service demystified (23R2).

4
Alexander Heinze
Superhero (Employee)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Cloud - Scheduling demystified (24R1)

Scheduling Demystified has been updated to 24R1. It not only includes the updates that came with the latest release, but it was also restructured and enhanced with conceptual explanations.If you find this document helpful, please consider leaving a 👍 LIKE.198 pages cover:Preamble: Direct Assignment vs. Dispatch Console vs. PSO Work Order Management vs. Request Management Modelling Dataset vs. Scheduling Dataset Scheduling Dataset Parallel Background Processing Modelling Dataset and Basic Data Scheduling Optimization Dataset Scheduling Exceptions Communication between MWO, Dispatch Console and PSO Shift Templates The Supply Side of Scheduling: Resources Skill Management The Demand Side of Scheduling: Tasks Availability Patterns Appointment Booking Dispatch Console Direct Assignment TroubleshootingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - NGSM demystified (24R1) and IFS Cloud - MWO Service demystified (24R1).

0
Alexander Heinze
Superhero (Employee)
3 days ago
K
Do Gooder (Customer)
KendallDo Gooder (Customer)
asked in Upgrades & Updates

SSO Azure UPN

does anyone know how to setup sso with azure using upn instead of eamail? 

4
T
Do Gooder (Customer)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Cloud - Next-Generation Service Management demystified (23R2)

This is the 2nd release of NGSM Demystified, which now includes everything that was added in 23R2.165 pages cover:Introduction to Next-Generation Service Management (NGSM) Request management Request Contracts Warranties Service organizations, user groups, and resources SLA Management Activity Types Scheduling Activity Types Service catalog and standard tasks Recurring Services Location data Availability Patterns Skills Miscellaneous Resource Allocations Brands, Object Families, and Models Service Object Structured Failure Management Service Notes Event Management Task BundlingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (23R2) and IFS Cloud - MWO Service demystified (23R2).

5
Alexander Heinze
Superhero (Employee)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Cloud - Next-Generation Service Management demystified (24R1)

NGSM Demystified has been updated to 24R1.If you find this document helpful, please consider leaving a 👍 LIKE.164 pages cover:Introduction to Next-Generation Service Management (NGSM) Request Management Bundle Tasks Request Contracts Warranties Service Organizations, Access Groups, and Resources SLA Management Activity Types Scheduling Activity Types Service Catalog and Standard Tasks Recurring Services Location data Availability Patterns Skills MRA - Misc. Resource Allocations Brands, Object Families, and Models Service Object Structured Failure Management Service Notes Event Management General IFS Cloud CapabilitiesDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (24R1) and IFS Cloud - MWO Service demystified (24R1).

0
Alexander Heinze
Superhero (Employee)
3 days ago
ERCSACHIN
Do Gooder (Customer)
ERCSACHINDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Need details of API available for roster creation in PSO

Need details of API available for PSO on following scenarios  add/change/delete shifts add/change/delete Roster/ROTA in PSO 

0
ERCSACHIN
Do Gooder (Customer)
3 days ago
B
Hero (Customer)
bdoucetteHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Calling workflow asynchronously

Hello, I’ve been attempting to set up an asynchronous workflow to help with a mixed payment automation we are currently working on. The only issue is that IFS has minimal documentation regarding asynchronous workflows and how to properly set them up. When a workflow is scheduled as Asynchronous, and I check the currently running workflows, this workflow does not appear, but when running the same workflow scheduled as ‘after’ this runs just fine.Does anyone have any examples? Is there additional setup regarding the ‘Asynchronous before/after’ functionality that is native to Camunda? Any and all input would be greatly appreciated. Thanks,Bryan

6
B
Hero (Customer)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Service (Touch Apps, MWO, MRO)

IFS Cloud - MWO Service demystified (23R2) - revised version

This is the 2nd revision of MWO Demystified, which now includes everything that was added in 23R2.188 pages cover:MWO Service with Work Order Management vs. Request Management Work Crew work Work status My misc. allocations Set attention on/off Scope Review Work to Prepare Mobile Integration New Service Request / New Work My Breaks Objects Measurements My stock Move stock Purchase handling Request quotations/Service quotations Sync Monitor GPS tracking Documents, media, and attachments Technician Workflow Surveys/eForms Usability Architecture Security Selected MWO parameters Synchronization and the offline database What data gets synced? Set up the mobile user Configuration TroubleshootingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (23R2) and IFS Cloud - Next-Generation Service Management demystified (23R2).

9
Alexander Heinze
Superhero (Employee)
3 days ago
Alexander Heinze
Superhero (Employee)
Alexander HeinzeSuperhero (Employee)
posted in Service (Touch Apps, MWO, MRO)

IFS Cloud - MWO Service demystified (24R1)

MWO Demystified has been updated to 24R1. It not only includes the updates that came with the latest release, but also a couple of additional areas such as pick-up tasks.If you find this document helpful, please consider leaving a 👍 LIKE.236 pages cover:MWO Service with Work Order Management vs. Request Management Work Crew work Bundle tasks in MWO Work status My misc. allocations Set attention on/off Scope Review Work to Prepare Mobile Integration New Service Request / New Work My Breaks Objects Measurements My Stock Move Stock Purchase handling Request Quotations/Service Quotations Sync Monitor GPS tracking Documents, Media, and Attachments Technician Workflow Surveys/eForms Usability Architecture Security Selected MWO Parameters Synchronization and the offline database What data gets synced? Set up the Mobile User Configuration TroubleshootingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (24R1) and IFS Cloud - Next-Generation Serv

0
Alexander Heinze
Superhero (Employee)
3 days ago
B
Sidekick (Partner)
BytAlberGSidekick (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Integrated Demand Planner Client don't show data

Hi all, i have a functional demand planner server at 23R2 with some demo data and it accept all kinds of commands.Dashboard also is ok and with running status . The started commands finished without error and are also note in protocoll window.If i start the dialog "Demand Forecast" no data will be visualized and only the "entertainment" ring do his job . Also not after waiting hours any data appear.Do anyone know the issue and a solution or quide to resolve the problem?Thanks for supportAlberto   

1
Richard Owen
Hero (Employee)
3 days ago
S
Sidekick (Employee)
Sanduni AriyarathnaSidekick (Employee)
asked in Finance (Financials)

What is the format IFS support for Electronic Invoice

Please advice which  format IFS support for Electronic Invoice. Is it support some of mentioned formats?- Peppol BIS 5A Billing version 3.0, Svefakaktura BIS 5A 3.0- EHF 3.0.x- Finvoice 3.0- TeappsXML 3.0 Kindly advice

3
Ralph Gericke
Hero (Employee)
3 days ago
T
Do Gooder (Customer)
tomraroemermDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Quick Report "Notes" are not formatted as like I typed them when creating the report "Comments"

When creating a new Quick Report ( in IFS Cloud ), I enter comment lines in the “Comments” dialog. I space the comments to make them readable. I want these Comments to be viewed by the user when the users executes the Quick Report.  But, when the user executes the Quick Report, the Comments ( called “Notes” when executing the report ) appear as one long text string. The spacing I used when entering the text is gone.  Anyone know a way to keep the original spacing?   ThanksRegardsMark

5
Irene Røn
Sidekick (Customer)
3 days ago
durette
Superhero (Customer)
duretteSuperhero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Delivery failure slows development after successful topic and sanity

I’m working on an upgrade from 23.1.3 to 23.2.5. If I have a problem with, say, the deploy.ini of a component, it doesn't get caught in the topic environment build or the sanity build, so I have to wait all the way until I attempt a delivery before it shows up. It takes a whole day to delete an environment, rebuild the topic environment, do the sanity build, and build the delivery. (I’ve resorted to skipping the topic environment build, but it doesn’t feel right.)Why are there these extra checks at the delivery stage that aren’t caught earlier? It seems to me that this defeats the purpose of the topic environment build and the sanity build. It doesn’t actually prove it’s sane.Can I recreate or simulate these extra checks to do better unit testing?Is there a faster way to develop?

0
durette
Superhero (Customer)
3 days ago
K
Sidekick (Customer)
kacperifsSidekick (Customer)
asked in Upgrades & Updates

Applying Release Update in the Baseline Repository error

Hi all, I have issue with applying RU in the Baseline Repository. When im selecting “Target Service Update” and press “Apply” button like on the screen below: It shows me an error like this: I have not been able to find a solution to this error. Does anyone have an idea how to solve this problem? It is very important to me to fix this as soon as possible.Best regards,Kacper

1
A
Do Gooder (Partner)
3 days ago
K
Sidekick (Partner)
KatieSidekick (Partner)
posted in Products (Manufacturing, Products, Engineering)

MS Roll Flag Behaviour & Safety Stock

Hi All, I noticed when I set the Roll Flag to off on an MS Level 1 part, the safety stock value is no longer considered. I can understand that when I set the Roll Flag off, I’m asking the system not to consider the impact of my planned excess production in the PTF, so MS simply maintains my projected balance at the end of the PTF. This is good for a scenario I have where in combination with rate by period I can get MS to create a pretty fixed & stable production plan. However I noticed if the projected quantity is below the safety stock at the end of the PTF, MS still just works to maintain this quantity, rather than the safety stock. I wanted to check if this is intentional behaviour? My concern is, that if I get a demand spike in the PTF, this won’t be picked up easily… ok yes I should be checking action messages ;) Is there a reason the the logic can’t be ‘maintain whichever is higher, PTF Quantity or Safety Stock’?  

0
K
Sidekick (Partner)
3 days ago
M
Do Gooder (Partner)
Mikko1234Do Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

All components activated ignoring the solutionset during remote deployment

Hello, we have an issue with an IFS Cloud 23R2SU5 remote deployment where all components are being activated even though the delivery has a solution set correctly in place.  When we start the delivery installation, it says:INFO: Remote solution solution set file found and is added C:\ifsremote\ifsroot\deliveries\ifs-cloud-23.2.5-1.2.0\ifsinstaller\solutionset.yaml)which seems to imply that the installer finds the solutionset correctly, but once it has finished, we can see in the “Installed Components” page that every single IFS Cloud component is active.  We have also created a build place environment out of this delivery, and in this environment only the components that are active in the solutionset are active in the Installed Components page.  

12
S
Do Gooder (Employee)
3 days ago
D
Do Gooder (Customer)
dustin_arpDo Gooder (Customer)
asked in Data Migration

Can't find or add INVENTORY_PART_UNIT_COST in DMM

INVENTORY_PART_UNIT_COST isn’t available to search for in DMM and when I try to add it, I get “The View You entered is not a valid view”.  Is this a bug or are we supposed to use a different view for migrating unit costs?

2
D
Do Gooder (Customer)
3 days ago
Markus
Do Gooder (Partner)
MarkusDo Gooder (Partner)
asked in Upgrades & Updates

New IFS Developer Studio version for IFS Applications 10 UPD24 and onwards

2 days ago CoS has released a new IFS Developer Studio version that needs to be used from IFS Applications 10 UPD24 onwards.There's a legacy version for UPD levels below 24 available.My question is: Can the NEW version of IFS Developer Studio be also used to develop and generate code for UPD levels below 24 in The IFSAPP10 track? Or do we have to switch the tools according to the UPD version?

1
Markus
Do Gooder (Partner)
3 days ago

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