Ideas

Better collaboration for better solutions

1 Vote

Disable the user selection option in the WorkBook order create process

When a user in WorkBook creates an order, the assumption on both sides of our business is that they're creating it for themselves. There is no need in the creation process to pick any user.

Created 26 Sep 02:48pm

Mobile Workforce Management

0 Submitted
1 Vote

Add a reason field when creating a Shift Override

Add a reason field when creating a Shift Override so that we can see a description of the override reason in the Shift Assignment timeline. Similar to unavailable time.

Created 23 Sep 06:02pm

Mobile Workforce Management

0 Submitted
2 Vote

In WorkSpace, when viewing a completed order, hide and disable the "Modify" menu item

This is requested by a customer and identified as a requirement of the software. The justification is that users should not be able to make any edits to an order after it has been completed.

Created 8 Sep 05:11pm

Mobile Workforce Management

0 Submitted
4 Vote

Remove the option of "none" in the refer function in Workbook

a workbook user should not have the ability to refer to "none" as it makes it difficult for dispatch to manage those orders. The refer function should only work if an actual user is selected

Created 12 Aug 06:05pm

Mobile Workforce Management

2
1 Vote

"Aerial with Labels" base map in WorkBook Application

WorkSpace has a base map that is "Aerial with Labels" that is somewhat useful for a back office person. However, this base map would be very useful for a field person and it isn't available in Workbook.

Created 13 Sep 10:12pm

Mobile Workforce Management

0 Submitted
2 Vote

allow the mini-optimizer to be run on a more granular level

allow it to be run on an individual crew rather than area based.

Created 11 Aug 09:52pm

Mobile Workforce Management

0
8 Vote

Add an Attachments quick launch button on Picture screen of Workbook workflow

The camera function within Workbook isn't the best, and honestly most workers are happy to take pictures with their phone applications like OneDrive. Make it easier to get the pictures from your computer / drives and attach it into the workflow by...

Created 25 Feb 08:09pm

Mobile Workforce Management

1
2 Vote

Add the ability to filter Inventory panel by Part Type and Part Description in the office application

The ability to filter Inventory panel by Part Type and Part Description in the office application will fasten use cases when coordinator is looking for particular material, material type

Created 4 Aug 10:48am

Mobile Workforce Management

0
1 Vote

Add ability send crewSize

We need in API WFM POST "https://IPSERWER/MWFM/api/v2/JobCodes have ability send crewSize Sample structure we would like to have {"id": 0,"name": "string","description": "string","completionTimeSeconds": 0,"priorityId": 0,"webIconId": 0,"isSplitta...

Created 30 Aug 07:15am

Mobile Workforce Management

0 Submitted
8 Vote

Improve Quarantine function

We would like Workbook to notify a user when they have hit quarantine and instruct them to reset their network connection. we would like quarantine to attempt to retry automatically.

Created 20 Jan 06:01pm

Mobile Workforce Management

3 Investigate