Email customeroffice@ifs.com and we’ll direct it to the correct team.
Hi Randi - Can you email services@ifs.com? They should be able to check on your account, in case it is a permissions issue.
I can do that for you. Can you send me the link?
Hi Khaled - Are you able to raise a case in the service center? https://support.ifs.com/csm There is an option for security issue.
@bdoucette - I think once things fall below the first page of topics in a section, they can get overlooked. I try to surface topics that need a reply, but newer ones are often answered first.@Dexpne - Were you able to find a solution? I looked but didn’t see a knowledge base article with this error either. Can you update us on if you still need help or found a solution and I’ll send this to a few employees for insight.
Hi Both - You may want to add an idea here - https://community.ifs.com/ideas - for functionality you’d like to see added/changed.
@woprhowe - It’s there now!
Hi @woprhowe - Thank you for coming back to update, in case someone else has the same issue. I don’t see the word attachment; let me know if you’re having issues uploading it and I can help.
Hi @ronhu - I would open a case for this. If it is a bug, it will need to go to R&D.
@joehrlein - Hi Jo - You mentioned being able to find the formula for DSO in the post below. Can you share with @markvk where you found it?
A fix has been deployed. Archiving this post for now. Thank you for your patience!
Update: The issue has been identified and a fix is underway.
@rohsin - I’ve updated your permissions and you should have access now!
Hi Andreas - Did you see this overview/demo on IFRS 16? This may be what you need:
Hi Harry - Do you have a case open with support so they can investigate the issue?
Hey Pascal - We can resolve this on the backend. I’ll reach out to you via email.
Hi All - I’ll make sure the Cloud team and product management see this post, but I wanted to make sure you knew that you can submit ideas for product improvements/features in our ideas section - https://community.ifs.com/ideas. Ideas are evaluated and the status will be set, as we determine if it fits into our roadmap. Other users can chime in and vote on ideas as well.
Hi @Dinushi Liyanage - Thanks for these suggestions! I’ve moved this from the ideas section of the community, since we can’t actually make these changes ourselves. But I will take these suggestions to the Insided community, and keep you posted on what I hear back.
Hey Michael - I haven’t had this happen. Adding @IFS Academy for help!
Hi @MDDTJAMU - For performance issues, I would raise a case with support to investigate. I’ll leave this topic open though, in case someone has had the same issue and found a solution.
Hi @tcollins57 - I would open a case for this one so support can investigate.
Hi Tim - You should be able to download them from the Service Center. Try this link. It downloads automatically for me. If you don’t get the download, search the knowledge base for “service description” and you’ll see an article!
Hi - Do either of you have a case open with support to evaluate?
Hi @SarahEk and @acjedynak - Have you added an idea for product management to evaluate?
@Benjamin Charlton - Apologies! You should see Ideas in the top header navigation. It’s available to all customers, partners, and employees. We announced on the site, but I neglected to update this post.
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