HelloThis is a known issue. Navigate to customer installment plan and discounts window for this invoice. You can navigate from Customer Analysis> Find Customer > Select invoice line in Ledger Items > RMB on the invoice line and Customer Installment plan. Check if there is installment ID for the line. If there is no installment ID, add a new line and enter due date and amount as the 1st line. Set 1st line amount to 0. You can delete installment ID 1 if you want. Save your record and try to offset now. Hope this helps
Hello @Janani Munasinghe Try cashing on mixed payment. Select mixed payment transaction type Cash Customer Repayment Check and select the check from payment document no field. Hope this helps
Hello @Emila75 You can review below topics for bank reconciliation. How to Perform Bank Reconciliation | IFS Community Bank Reconciliation - Not Matching Automatically | IFS Community
Hello @IniVismiM What is your transaction currency? Is it other than OMR? If so, you need to define rate for other currencies in rate type 3. Here is help text how Transaction Currency base works. Parallel Currency BaseThe currency base used to calculate amounts in parallel currency for the company. If Transaction Currency is selected, parallel currency amounts are calculated based on the currency in which the relevant transactions are carried out. If Accounting Currency is selected, parallel currency amounts are calculated based on the currency entered as the company's accounting currency. Hope this helps
Hi @Shanuka Lashan I will check with my colleagues.Thank you
Hi @GayanD I think you can create a custom field for customer invoice lines to calculate total discount per line. Then another custom field on header to sum up discounts from lines.If you select this way, you need to consider calculation sequence of discount for lines. Hope this helps
Hello @anuradhauh Currency code for customer orders are not amendable. For Service Orders, you need to change it when you create work order. If your work order is connected to a contract ID, you cannot change the currency on work order. Then you have to have the correct currency code in service contract. Hope this helpsCheers
Hi @ronhu I am not sure about the difference. I read about it and it looks like BICOrBEI field under creditor identification arose from ISO 9362 standard. For WIRE payments I am using predefined BIC codes (tbwBankIdentifierCode) and works properly. So i recommend you to use IBAN number in Creditor Account field and enter BIC code in bank details. For some countries you may need to use BBAN and clearing system member fields. @Eranda would comment better than me I suppose Good luck
Hello,As far as I know, the report is based on LEDGER_ITEM_TAB rather than GL accounts. GL balance can contain Q or H function vouchers that are not in ledger age analysis report. I would recommend you to export MC Customer Ledger Detailed Age Analysis to excel and see which GL accounts are used in the report. Then search those accounts in GL voucher rows grouping function group. Anything other than B, N or F can create discrepancy Hope this helps
Hi @Shanuka Lashan ,Currently I don’t have access to IFS support to raise a case :( Can someone do it in my name?In the voucher, there is a new row added for parallel currency gain/loss however amount fields are blank as you showed.
Hello Joby,I encourage you to use mixed payment with NET AP/AR cash account.You can create a new write-off code for PENALTY. Complete posting control setup for PP17 if its control type Write-Off code. Select invoices to be offset and enter, select write off code PENALTY from the list and enter penalty amount.If write-off columns are not listed, please change your view to table view and add them from column chooser.
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