Question

PSO Get Appointment Error


Badge +2

Hi All,

When requesting for slots getting the response as below: 

{
    "@odata.context": "https://elex-fsm-tst.ifs.cloud/OData/$metadata#Edm.String",
    "value": "Error occurred when retrieving Appointment Offers from the PSO Gateway. Please press the \"Get Offers\" button to try again. If this continues to fail, please go to the Schedule Workbench and look at the Events table found within the System tab of the Administration Workspace for more information.\r\n"
}

Any idea on this.

Thanks,

Lavanya


3 replies

Userlevel 6
Badge +23

Hi @B Lavanya !

Did you check the PSO Events as suggested in the error message?

Best regards
Roman

Badge +2

Hi @roklde 

Yes Getting below error

 

BR,

Lavanya

Userlevel 6
Badge +23

Seems to be an issue with your SBM service. Try to restart it and check again.

 

Best regards
Roman

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