Good afternoon, We are trying to cancel a Customer Order in Planned status originated from an Work Order, so we used Revoke Approval of the Invoice Preview.The background job goes into error, asking for a Cancellation Code. Where can I enter the Cancellation Code? Thanks,Cora
Good afternoon After the service contracts are created, what is the best way to keep track of what you need to invoice?Is there a screen where I can see what do I need to invoice next? As a flow, I was thinking that the employee that creates the Service Contract to Generate Invoice Lines for Preview for all Invoice Periods, then the billing clerk can go to Invoice Plan Details screen, select all invoices that don’t have an Invoice number attached, and Create Invoices based on the Invoice From Date. Any other ideas? Thanks,Cora
Hello, The Work Task Cost Code Rules indicate that Internal Customer can be used as a criteria.Where on the Work Order or Work Task can I enter an Internal Customer? Thanks,Cora
Good afternoon, We created a task chain that includes Calculate Purchase Costs (for Latest purchase price) as a dynamic method. For the most part works ok, but for some parts the LPP calculation is completely off, and I cannot reconcile it.For ex: Supplier for Purchase Part price =18,991.78no Price List on Supplier for Purchase partno Purchase agreementPrice on last POs received 18,991.78 Only prices that were ever on POs are 17,749.00 and 18,991.78.Calculated LPP after the schedule is run 23,991.32 If I run the process manually, the LPP is updated to the correct price of 18,991.78.Again, for some parts works ok, for some doesn’t...all parts are set-up the same way: Purchased, Standard Cost, Cost per Part. Do you know of any cause that would make the scheduled task run differently than when you run it manually?We are in IFS10 UPD16. Thanks,Cora
Hello,I have the following situation:-IFS10 UPD16-The company uses Weighted Average -They buy an inventory part, that goes in Project Inventory, at $411 (PO Price).-When the part is issued to a Work Order connected to the project, the cost is $170 (based on WA). After the part is used, even if qty=0, I still have an amount left in project inventory of $241 ($411-$170 ).How do I get rid of this difference? Thanks,Cora
Hello, I saw some posts, for IFS 9, were it was discussed how you can enter external costs directly in Report in work order > Postings tab. We work in IFS 10 and I cannot see a tab Postings in the Report In Work Order screen. Does it need to be activated it, in some way?How can I enter external costs directly in Work Order or Work Task? I was also looking at Voucher Entry and even there I do not have fields for Work Order/Work Task. Thanks,Cora
Hello,One of our users has an issue when trying to enter an amount in Customer Check - Matching window.When they enter an amount with decimals under Pay Amount in Pay Curr or Pay Amount in Acc Curr, then click Tab or move the cursor to a different cell, the amount is rounded off.The issue is not generalized, only 1 of our users has the problem.Has anybody seen this behavior? Thank you,Cora
We would like to implement Customer Repayment, but the credits are in one company and the payments have to be made out of a different company.Does anybody else have the same situation? We are using IFSAPP9 and I couldn’t find anything on Multi-Company Customer Repayments. Thanks, Cora
Hello, We created an instant invoice in IFS10 and we were trying to attach a tax code, but the only one that we could see in the List of values was EXEMPT at 0%. We tried typing in a tax code, but when we wanted to save the instant invoice we received the Error Message: “You are not allowed to use Tax Codes of type Tax with percentage greater than 0%.” On the Instant invoice we have Tax Liability “TAX”, and the Delivery address on Customer/Address/Delivery Tax Information/Supply Country has two Tax codes, both different from 0%.On Company/Tax Control/General/Customer Tax we have selected only Address Level.What we found out is that, in order to see all the Tax Codes, the Taxable box on the Sales Objects screen need to be selected. In IFS9 we could see all Tax Codes even if the Sales Objects did not have the Taxable box checked. Is it a fair assessment that in IFS10 we need to make the Sales Objects Taxable in order to see all Tax codes, even if the Customer Tax is validated only on Add
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