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Topics started by Eisha Hasnain

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Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise Build 15.1.0.16 is available

This is to inform you that Alliance Enterprise Build 15.1.0.16 is available.Issues, fixed in the 15.1.0.16 build and the installation instructions can be found in the attached Release Notes document.The package includes Alliance Mobile Edge 15.4.11.0 Upgrade release, and the installation instructions can be found in the Release Notes document.

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise V15.4 SU7 Release Notes

Dear All, We are pleased to issue Service Update 7 for Alliance Enterprise V15.4. You can see what's included in this service update by reading the attached "What’s New document". There are several new features and usability enhancements, as well as a raft of bug fixes. The attached Release Notes provide upgrade instructions and include a list of all customers’ fixes. MobileThe package includes Alliance Mobile Edge 15.4.11.0 Upgrade Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

R&D Alliance 2024 Release dates

Hi All,Excited to share the key R&D Alliance release dates for 2024. Alliance Enterprise V15.415.4 SU7 - 31st January 202415.4 SU8 - 16th May 202415.4 SU9 - 15th August 202415.4 SU10 - 28th November 2024 Alliance Enterprise V15.315SP3HF8 – 27th June 2024 Alliance Enterprise V15.115SP1HF16 - 28th March 202415SP1HF17 - 26th September 2024 Alliance Enterprise V14V14HF31 – 19th December 2024 Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise V15.4 SU6 is available

Hi, Alliance Enterprise V15.4 SU6 is now available. Please see attached release notes and what’s new in this release. Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise Build 15.1.0.15 is available

Hi, This is to inform you that Alliance Enterprise Build 15.1.0.15 is available. The package includes Alliance Mobile Edge 15.4.9.0 Upgrade release. Please see attached release notes. Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise V15.4 SU4 is available

Hi, SU4 for v15.4 is released. Please see attached release notes and what is new in SU4 for 15.4. Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise Build 15.4.3.1 for Web-based Customizer is available

Alliance Enterprise Build 15.4.3.1 for Web-based Customizer is available. The release/hot fix contains only bug fixes and improvements for the web-based Customizer module and must be installed on top of 15.4.3.0. The build is mandatory for 15.4 SU3 customers who are planning to work with the web-based customizer. Customers that are using customizer within Astea Browser can skip this build.

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise Build 15.3.0.6 is out now

Please see attached Alliance Enterprise Build 15.3.0.6 Release Notes.

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise Build 15.1.0.13 Release Notes

Alliance Enterprise Build 15.1.0.13 is now available. Please see attached release notes.

Eisha HasnainHero (Employee)

posted in Alliance

What is New in Alliance Enterprise 15.4 SU3

Please see attached document regarding what is new in Alliance Enterprise 15.4 SU3.

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise V15.4 SU3 Release Notes

Please see attached Alliance Enterprise V15.4 SU3 Release Notes.

Eisha HasnainHero (Employee)

posted in Alliance

Release Notes for Alliance Enterprise 15.3.0.5

Alliance Enterprise 15.3.0.5 is now available. Please see release notes for Alliance Enterprise 15.3.0.5.

Eisha HasnainHero (Employee)

posted in Alliance

New features in Alliance Enterprise V15.4 SU2

Hi, Please see attached new features of Alliance Enterprise V15.4 SU2. This release includes several new features and usability enhancements, as well as a raft of bug fixes. Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise V15.4 SU2 (Build 15.4.2.0)Release Notes

Hi All, Alliance Enterprise V15.4 SU2 (Build 15.4.2.0) is now available. Please see attached release notes. Kind Regards,Eisha

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise Build 15.1.0.12 Release Notes

This is to inform you that Alliance Enterprise Build 15.1.0.12 is available. Please see attached release notes for Alliance Enterprise Build 15.1.0.12.

Eisha HasnainHero (Employee)

posted in Alliance

Mobile Edge Maintenance Release 15.4.2.0 notes

Please see attached Mobile Edge Maintenance Release 15.4.2.0 notes.

Eisha HasnainHero (Employee)

posted in Alliance

Install Astea Employee Portal Using Microsoft Edge

It is possible to install the Employee Portal without Internet Explorer (IE) using Microsoft Edge. To Install Employee Portal Using Microsoft Edge 1. Open Microsoft Edge and go to url 'edge://flags/' 2. In the search box, type ClickOnce and press Enter. 3. Change ClickOnce Support to Enabled. 4. Click Restart to restart Microsoft Edge. 5. Install Employee Portal.

Eisha HasnainHero (Employee)

asked in Alliance

Announcement : Alliance EMEA Support Phone Disconnected

Hi All, This is to let you all know that Alliance EMEA Support phone is disconnected. Currently we are working on the new phone and will provide you the details once it will be available. We are expecting this to be available within two weeks. From EMEA Support Team

Eisha HasnainHero (Employee)

posted in Alliance

Alliance 12.5.1.15(12.5SP1HF15) Release Notes

Alliance V12.5SP1 Build 12.5.1.15 (12.5SP1HF15) is now available. Please see attached release notes.

Eisha HasnainHero (Employee)

posted in Alliance

Announcement for Alliance EMEA customers.

Announcement for Alliance EMEA customers. We are happy to inform our new phone number +44 20 4551 1728 for Alliance EMEA customers is now active. This number does NOT replace any P1 24/7 contact numbers used outside of business hours. Please be advised that as of today (11/01/2021) we also have new support email address for Alliance EMEA customers: AllianceSupportEMEA@ifs.com Any future support queries will be dealt on this email address. Kind Regards, Alliance EMEA Support Team

Eisha HasnainHero (Employee)

posted in Alliance

Alliance Enterprise V15.4 is available

Alliance Enterprise V15.4 is now available. Please see attached release notes.

Eisha HasnainHero (Employee)

published in Alliance

What is new in Alliance Enterprise V15.4

See attached new features in Alliance Enterprise V15.4.

Eisha HasnainHero (Employee)

posted in Alliance

Change number of materials display on device

You can control the maximum number of material catalog products downloaded to device by using MOE -10154

Eisha HasnainHero (Employee)

published in Alliance

Report Retrieve Limit

You can change the retrieve limit of your reports display from the configuration editor on the server. The reports retrieve limit is controlledby ReportRecordLimit and MaximumRecordLimit parameters.

Eisha HasnainHero (Employee)

posted in Alliance

Astea Alliance V14.5 Build 14.0.0.24 Release Notes are now available.

Alliance V14.5 Build 14.0.0.24 Release Notes are now available in the Alliance Product Release Notes section:

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