Hoping someone could help. Implementing MaintEngApp for a customer but have an issue with the Purchase Requisition process.The Refresh All Purchase Parts task has been scheduled and the synch rule for purchase parts has been run but we are not seeing the purchase parts in the MWO. We can see them in IEE.All other areas of the app is working. Is there another step that is required when pushing the purchase parts to the MaintEngApp?
I have copied the document default values that come out of the box to into the Document Class Management. There are several columns that I am unable to check on the override default check box. Specifically I was trying to override the Document Class so I can add a default document class to each document class that I was creating. Does anyone know why I cannot select the override?
Hi,I have connected an object to a document for Engineering Part Structure in the Objects tab on a document revision. But I cannot see the document on the Engineering Part structure itself. Is there another step that needs to be taken in order for this to appear on the Engineering Part Structure?Also, where is the set up to add items to the connect object list that appears on the document revision itself?
Has anyone been able to limit the document classes available by user based on the group they are in and attached to a document class. For example, if a user only has access to 2 document classes than they only see 2 available to select from.
Hi,I have created a call centre case and accepted the case. When I dispatch the task to a user the user cannot see the task assigned to them. The user is in the support orgainization and I can see that the queue is the right one and the user’s name comes up on the task in the queue but the user does not see the task to accept. The employee is an assignee for the work group and support organization.Is there specific basic data that is required in order for the user to be able to accept the case task?
Has anyone added an approval template to a document class?
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