Topics started by Diligent3083

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D
Do Gooder
Diligent3083
asked in Getting Started with IFS

Helpdesk

We are looking into IFS as a potential ERP solution for the company I am at. One solution we are looking for with IFS is for “helpdesk”. We have used Zendesk for communicating with our external customers. I see that Call Ceneter is very robust and would work well for some areas, but I’m not sure this solution would work for communicating with outside customers when taking order request via email. If someone could help with some additional information on IFS could help in this space, I’d greatly appreciate it!

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D
Do Gooder
1 month ago

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