We are on IFS Cloud and have a customer saying they are getting charged the wrong sales tax rate. We are using Vertex as our tax software interfacing with IFS. I have reached out to Vertex already and it appears one side of the road is one tax rate; the other side is a different tax rate. Vertex told me to set the Tax Area ID so that can pass thru the ERP. I assume this is on the customer record and probably tied to the address we are sending it. I am not finding a field for this Tax Area ID. Anybody have an ideas?
What is the formula IFS uses to calculate DSO? I have seen some help topics that mention they found the formula in the help pages, I am not finding it.
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