I'm looking for guidance on modifying the fields displayed in the Work Task section of the MWO app, specifically on the "My Work" tile.Could anyone advise on how to customize which fields are shown, such as description, work type, priority, object, etc.?Additionally, if we need to introduce a new field for display purposes, what's the process for adding it?Your insights would be greatly appreciated. Thank you!
Hi,Could you let me know regarding the provider used by IFS to determine the geocoding?
Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?
Hello, It has been identified that the time taken to open a Mobile Work Order survey in IFS Cloud on an iOS device is faster compared to Windows and Android. This difference is more noticeable when using large surveys with hundreds of connected questions across the parent and child surveys. It is understood that this difference relates to the method of memory management (garbage collection) used in Windows and Android. This enhancement request is to consider whether the IFS MWO application can be altered to account for these OS differences in memory management to bring the survey loading time for Windows and Android on a level with iOS.
Hi Experts,I've enabled GPS on my mobile device, but I'm encountering an issue where I can't see the GPS fix in PSO WB. Does anyone know if there's a setting on the PSO end that I might need to adjust to enable this feature?
Hi Experts, For PSO users, breaks are appearing in the PSO Workbench unexpectedly. However, in the cloud end, no breaks have been assigned to this user in terms of resource availability, nor have any task templates been designated.How are these breaks being generated for this user, and what steps can be taken to remove them?
Hello Experts,I've created a new scheduling dataset, but I'm facing an issue where resources are not being displayed in PSO WB. However, the resource is available, and shifts are also defined in audit files. Even when I send a work task with location and resource demand lines, the activities are not displayed in PSO WB, although they can be seen in audits. Could there be something missing in the configuration or setup that's causing this discrepancy? Your insights would be greatly appreciated. Thank you!
Hello,In audits, it's been observed that resources are being sent to PSO from Cloud End, however, there seems to be a discrepancy as these resources are not visible in the PSO WB. Can anyone shed light on why this might be happening or offer suggestions for troubleshooting this issue?
While attaching media through MWO app to a work task, the photos are appearing as thumbnail, not full-size photo in IFS APPS10 IEE. Is there any settings to set up in media manager?
How to enable “My Booking” tiles from home screen of in 23R2 version of IFS cloud MWO Service app application?
Hello Experts,While creating a new work through MWO app, there is no records are available in Service contract lines. Can anyone guide me on how to sync records from the back office to MWO app? I appreciate any insights you can provide.
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