Correction: How can the work task be in a finished state when the original cancelled work assignment cannot be modified with a stop time?
Update, many technicians receiving the same issue and they do not have any associated failed transactions. Please advise if you are aware of a solution or if we need to escalate this in a ticket. Thank you
IFS Cloud 22R1; I am seeing many failed transactions:@anmise @Ibrahim Naazir
The current default is daily at midnight. The entity is only batch, not push and batch. We have tried also setting the entities to ‘On Changes’ for the schedule in the sync rules and the result was nothing changed. We synced the database/cloud/MWO and did more transport tasks but nothing was automatically synced as expected. This issue and related issued have been sent as support tickets and we have yet to get any detailed response on the problem.
Sampath,Thank you for replying. When one mobile user sends to another mobile user (both assigned to remote warehouses), the receiving mobile user will not see the inventory movement record in their ‘move stock’ ‘In-Transit’ without manually syncing in sync rules. The 2 fields I’ve mentioned are manually synced after each transport task execution for this functionality to work as intended. Yes, both these entities are batch but this will not work for the mobile user who needs immediately updates and doesn’t have the time to initialize every time they have a part transfer while performing a service. What needs to happen, when a mobile user sends to another mobile user, the part being transferred needs to auto sync and be available to receive without having to initialize AGAIN. Yes, the default is ‘destination in transit’.Thank you,Josh.
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