Hi Payal,We wish to cancel that customer order line. We need to add a new line to source the part from another supplier now. Cheers
Hi Dinidu,The reserved Qty is 0 on this customer order line.What can we then do in this instance?Cheers
Hi,Yes we have that setup. However I should add the the invoice is zero value. I believe this is causing the issue and only Finance users can post. But I'm not sure where this is set to make a change.
@ADDMARIAE Thank you for the reply. We will resolve once we upgrade from R22/2
@ADDMARIAE Thank you for your reply. What page/projection is Person Identifier details.We are on R22/2.1 and I cannot find Person Identifier details in the navigation.
@Adam.Bereda Thanks for the above. How do we reverse an error elsewhere. There have been erroneous postings via the MT voucher. Is there a way to reverse these?
Thank you for your help. It has sorted our issue
Hi Ralph, Our voucher is updated to the GL so we are following method 2)Where abouts are we going wrong? We have also tried combinations of Voucher type M on first screenshot and Reverse on the second screenshot. No matter what we do our voucher we wish to correct does not appear or any voucher appear at all.What are we doing wrong?
Hi Hashane,Maybe you can help explain a bit more please, but I can’t see the relation from your response and my question.Maybe an Example will help explain my requirement.1) I have a customer order line (Non inventory Sales Part) called Freight with a price of £600.2) I also have a purchase order line (Non Inventory Purchase Part) called Freight with a price of £500.3) My margin is therefore £100 on the Freight lines. However there is no way to connect these two lines (peg). Therefore how am I to identify the margin on all orders for the freight if the transaction volume was to increase to hundreds of orders per month?The built in Freight feature e.g. FREIGHT Map, FREIGHT Price list seems overly complicated for our requirement and still does not provide the resolution we require.
Hi Nikila,It works for us at point 2) as you display above. But doesn’t work when trying to return the items from Spain to UK 4) It doesn’t send an automated dispatch advice (nor can we force one to go manually) and it doesn’t automatically create an RMA.
Perfect, Thank You
Thanks for your help, Sorry for the additional question but what column is credited quantity in the Invoiced Purchase Orders table. I’m struggling to identify it.
Thanks Johan,I’ve followed the above and have noticed that on the Work Task there are 3 lines that have not been transferred. In attempt to get them to transfer I’ve run the following Database Tasks with no success.General Ledger UpdateTransfer Processing TransactionsTransfer Purchase TransactionsTransfer Inventory TransactionsAlso on the work task I have clicked Check and Update Accounting and all to no avail. Just cannot get them to transfer. What are we doing wrong?
Unfortunately there was a bug in our UAT environment that was putting anyone were we clicked (include subordinates) to the top position in the Org Structure, thus causing the issue. Once transferred to live. It is working as it should. Our support partner is investigating the UAT issue.
Hi Karolina,Sorry if it wasn’t clear but I have created the positions. They were Level 1 to 4 in the example and generated the position access in - Position - Access Setup.
Found it Click Object Group from the 3 dots. Then delete the highlighted. You are then able to delete the record
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