Thank you Alexander, Shall we consider it as Gap and will be addressed in future release or how we interpret this behaviour. Thank you
Hello Alexander,Thank you for respondingIt can be temporary deactivation or full deactivation when resource leaves.1.Resource is not using IFS system and using other WFM system.When deactivated in IFS it should not be visible in console and assigned tasks unassigned and reallocated to other.In future resource can be reactivated.2.Resource leaving company and fully deactivated. Assigned tasks get reallocated after the deactivation. Thank you
@Alexander Heinze , Thanks for sharing lovely document, it is very informative. Alexander, in document above it says “Registered at: Resource Management>Resource Misc. Allocations>Miscellaneous Resource Allocations. Need to be approved before sending them to PSO. Alternatively, they can also be registered from the Dispatch Console.” However in our 23R1 system we see Miscellaneous Resource Allocations even with Pending Approval status are sent in PSO, is there some additional configuration needed in IFSCloud/PSO to make sure only approved status is sent to PSO? Thanks in advance for information.
Thank you for sharing details.
Hi Roman, Thanks for your time sharing the thought.When i check in our PSO, we don’t see option to create child under organization, and we only see one organisationCan you please advice how can we create Organisation? Is this done via ifs ticket or we can do as admin, currently option is missing? Thank you in advanceBhanwar
Thanks for the pointer, i was able to progress and make it work. Much appreciated.
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