Ideas

Better collaboration for better solutions

1 Vote

Image attachment process improvement in WB

When attaching images, users find the process in Workbook difficult. This process is confusing and customer suggests changing the process by attaching the images immediately after they are taken with the camera.

Created 16 Dec 11:40pm

Genesis

0 Shipped
2 Vote

Visual indictator for mandatory entry fields

Fortis would like a quote for what it would take to put a visual indicator beside fields that are mandatory for filling in when an order is created in mobile. This makes it easier for the end-user to identify what is needed before creating the ord...

Created 11 May 07:40pm

Mobile Workforce Management

2 Shipped
1 Vote

Bi-weekly recurring Unavailablity

Some of our Dispatchers have create a Bi-weekly recurring Meeting.

Created 28 Aug 04:09pm

Mobile Workforce Management

0 Shipped
1 Vote

Date Icon, similiar to what we have in the Scheduling Panel, added to the Shift Assignment Timeline

An easy way to get to a particular date other then scrolling.

Created 28 Aug 03:56pm

Mobile Workforce Management

0 Shipped
1 Vote

No scrollbar available in schedule view

There is no scroll bar available on the scheduling view to scroll and view all the crews. The user will have to hold the mouse key and drag it up or down to view the list

Created 6 Jun 02:13pm

Mobile Workforce Management

0 Shipped
1 Vote

Improve error message on appointment booking request with no matching worker

It would be far more helpful to the WorkSpace user to have an error message that they can understand.

Created 14 May 05:23pm

Mobile Workforce Management

0 Shipped
1 Vote

In 'Crew Timeline' the full crew name should be visible without having to hover

Column widths should be configurable so that they can show adequate amounts of characters, currently the column width for 'Crew Name' cannot be adjusted in the Crew Timeline window therefore causing the user to have to hover to view the full name.

Created 2 Apr 09:47pm

Mobile Workforce Management

0 Shipped
1 Vote

A worker should not be able to go enroute to an order while in unavailable status

In order to better track worker status and availability, If a worker is in an unavailable status, they should not be able to go enroute on an order. The worker should be required to go to available status before going enroute, onsite, etc. on an ...

Created 24 Jul 03:37pm

Mobile Workforce Management

2 Shipped
1 Vote

Factor breaks and unavailable times into Worker Hours Available for scheduling

The Worker Hours Available metric appears to take the entire shift time for all workers, before factoring in breaks and unavailable time (if present), and rounding down to the nearest whole number. Would it be beneficial/more efficient to factor t...

Created 9 Jul 05:01pm

Mobile Workforce Management

0 Shipped
1 Vote

Enhancements to Excess Idling Report

· Each Idle occurrence specified to see the duration of each occurrence o This will be beneficial because it will show if they are leaving truck running while at lunch or other times · The ability to click on each occurrence to view in the map ...

Created 12 Jan 04:27pm

Location Solutions

2 Shipped