Ideas

Better collaboration for better solutions

6 Vote

Improve Quarantine function

We would like Workbook to notify a user when they have hit quarantine and instruct them to reset their network connection.we would like quarantine to attempt to retry automatically.

Created 20 Jan 06:01pm

Mobile Workforce Management

3 Investigate
3 Vote

Auto retry of Outbound queue

The outbound queue auto retry would be useful since sometimes the error does not require action but just simply retrying the message. Since the queue does not auto retry it needs to wait for someone to retry the message and there could be a length...

Created 20 Jan 07:09pm

Mobile Workforce Management

2 Accepted for Roadmap
1 Vote

Unaccounted time should not be connected to Emergency flag

Timesheet unaccounted time calculations are linked to the Emergency Flag, it needs to have more options.

Created 12 Jan 09:50pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Dynamically update views with view changes w/o having to delete and re-dock to the Tab Drawer

It would be a nice enhancement to have view changes happen dynamically rather than having to delete and re-dock view.See CSD-14205 for more details.

Created 8 Dec 05:04pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Supervisor Stats Count displaying orders completed with Request Start Date in the past (less than)

A setting to select completed orders with request start date/time in the past / could be limited to like 30 days/10days. Orders with a request date in the past which are still with a worker as they could not be completed the day before, for example.

Created 22 Nov 10:29pm

Mobile Workforce Management

1 Accepted for Roadmap
3 Vote

Color Code the Scheduled Appts booked in the Booking Request Window when there is a Deployment Plan

When there is a Deployment Plan the Booking Request shows the Targets and Scheduled appts. We would like to see The Scheduled section turn to Green when the Target total matches the Scheduled total. This draws the eye of the User that this area ...

Created 23 Jun 03:52pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

I should not have to enter a password to add a skill to a worker

No description provided

Created 9 Nov 10:16pm

Mobile Workforce Management

0 Submitted
1 Vote

When a Deployment Plan is Baselined could we see AM and PM totals

Updated after review with Eva, Janice, Christy, and Sue:As a dispatcher, I need to be able to see a summary row in the details of each calendar day for orders that have been manually scheduled without an appointment booking so that the data in the...

Created 4 Nov 04:14pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Add more information to crew details popup

In version 7.1 we changed the pop up that appears on crews on the scheduling panel. (MWFM-19053)The crew details pop up shows only Crew members, Phone Numbers and Radio ID.Before version 7.1 the worker detail pop up was displayed for crews which p...

Created 26 Oct 11:13pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

It would be tubular to be able to overwrite view config by dragging

If i have an order view, and I want to overwrite a view i have, I want to be able to drag it over the box and overwrite right away

Created 26 Oct 04:38pm

Mobile Workforce Management

0 Accepted for Roadmap