Ideas

Better collaboration for better solutions

1 Vote

Publish template functionality

Customer is using publish templates to generate PDF documents which for paperless maintenance and diagnostics protocols. Protocols are required by legislation. The benefit for the customer - improved efficiency, paperless work force, error proved ...

Created 22 Jun 08:10am

Mobile Workforce Management

0 Submitted
1 Vote

add a filter to the REFER function in WorkBook

When a WorkBook users chooses the REFER option, it presents a long list of all WorkBook users and crew. It would be easier to find the applicable name in the list if there was a filter option

Created 21 Jun 08:34pm

Mobile Workforce Management

0 Submitted
1 Vote

Auto rollup crew member's attributes to the crew they belong

As we create crew, its attributes are blank. While the crew members have their attributes defined in User Accounts within Administration. Then a dispatcher needs to create manually a crew and also go one-by-one to the user account settings and see...

Created 20 Jun 04:42pm

Mobile Workforce Management

0 Submitted
2 Vote

Nearby Orders Tabular View

As a technician in a plant, I need to be able to retrieve a list of orders that are within my functional location so that I can self-assign some work. I need to be able to see and sort a list of orders with a configurable fieldset so that my user ...

Created 9 Jun 11:04pm

Mobile Workforce Management

0
8 Vote

Add an Attachments quick launch button on Picture screen of Workbook workflow

The camera function within Workbook isn't the best, and honestly most workers are happy to take pictures with their phone applications like OneDrive. Make it easier to get the pictures from your computer / drives and attach it into the workflow by...

Created 25 Feb 08:09pm

Mobile Workforce Management

1
1 Vote

Differentiate errors from failures for system task emails

When our system task runs every minute to retrieve outage orders from the host system, sometimes it can't bring down an order (I don't know why), so it adds a message when the task completes that says, "n outage(s) failed to save. Please check ser...

Created 14 Jun 05:16pm

Mobile Workforce Management

0
1 Vote

Project Order Creation

Order > Create Project Order Type > "User Defined" Business Group > "User Defined" New window opens with all possible Work Orders that can happen within that Project. User Selects the necessary Work Orders for this project. User Names Pro...

Created 14 Jun 01:21pm

Mobile Workforce Management

0 Investigate
8 Vote

Improve Quarantine function

We would like Workbook to notify a user when they have hit quarantine and instruct them to reset their network connection. we would like quarantine to attempt to retry automatically.

Created 20 Jan 06:01pm

Mobile Workforce Management

3 Investigate
5 Vote

Auto retry of Outbound queue

The outbound queue auto retry would be useful since sometimes the error does not require action but just simply retrying the message. Since the queue does not auto retry it needs to wait for someone to retry the message and there could be a length...

Created 20 Jan 07:09pm

Mobile Workforce Management

2 Accepted for Roadmap
2 Vote

Enable export from any view

Our business wants to be able to pivot/query/select data and many views/windows in WS don't allow export.

Created 5 Apr 02:53pm

Mobile Workforce Management

1 Will Not Implement