Ideas

Better collaboration for better solutions

Enable WorkBook alerts to be acknowledged all at once

In version 5.x, you could select one alert, acknowledge, then select the next one and acknowledge one after another without having to click each one. Now in version 6.0, you have to click every single one to acknowledge it.

  • Guest
  • Apr 24 2018
  • Accepted for Roadmap
  • Attach files
  • Guest commented
    3 Oct, 2018 05:32pm

    This came up again this week. This company doesn't seem to be interested in these Alerts at all. It's an extra cleanup activity and they don't have this in their current system. It really would be better if they didn't have the Alerts in WorkBook at all. 

  • Guest commented
    11 Jun, 2018 09:24pm

    A current batch of Field testers do not like the fact that they have to acknowledge orders separately from alerts. They'd like to be able to acknowledge an order and have the alert acknowledge at the same time. Can you consider this as well?

  • Guest commented
    24 Apr, 2018 11:05pm

    Also, I think that if the Technician has seen the alerts and doesn't acknowledge them, they shouldn't persist through another logon. If the alerts aren't ever viewed, they can persist as they do now.