Ideas

Better collaboration for better solutions

1 Vote

I would like to know if a crew changes make up between scheduling and day of

If I give a job to a crew and the membership changes, I would like to know about it in case there is an action to be taken

Created 8 Dec 04:56pm

Mobile Workforce Management

0 Shipped
1 Vote

On every numeric only text field, make the iOS keyboard switch to the numeric 10- key keyboard automatically

So, to make our users experience as fluent and efficient as possible we would like for our users whenever they click in a numeric only field to have the ios keyboard switch to an all numeric keyboard

Created 4 Dec 03:49pm

Meter Reading

0 Shipped
1 Vote

Improve End of Order Activity to allow overtime split

On the end of order activity for the Crews - it would be nice to have the capability to record some of the time as regular time and some of the time as overtime AND indicate whether all the workers stayed to work the overtime and if there were any...

Created 21 Apr 11:44pm

Mobile Workforce Management

0 Shipped
1 Vote

Enable capability for SAML 2.0 authentication

As our company moves toward greater Information Security, applications with customer information or other critical data are required to implement two factor authentication which would be done via PingID. SAML 2.0 capability is required for this.

Created 24 Jan 05:46pm

Mobile Workforce Management

0 Shipped
1 Vote

Image attachment process improvement in WB

When attaching images, users find the process in Workbook difficult. This process is confusing and customer suggests changing the process by attaching the images immediately after they are taken with the camera.

Created 16 Dec 11:40pm

Genesis

0 Shipped
1 Vote

Unavailable Times have a worker search function similar to Shift Rotation Assignment

I know you can use the Shift Assignment Timeline to add unavailable time our internal customers prefer not to use the timeline when they are entering several unavailable times

Created 22 Nov 08:15pm

Mobile Workforce Management

1 Shipped
1 Vote

Master Order Search that brings it up on ALL open panels

Ability to do a Search for a work order on a global scale outside of the filters. Bring it up the Order details, allow you to launch that order on Map, Scheduling or Order panel.

Created 27 Sep 06:45pm

Mobile Workforce Management

2 Shipped
1 Vote

Bi-weekly recurring Unavailablity

Some of our Dispatchers have create a Bi-weekly recurring Meeting.

Created 28 Aug 04:09pm

Mobile Workforce Management

0 Shipped
1 Vote

Date Icon, similiar to what we have in the Scheduling Panel, added to the Shift Assignment Timeline

An easy way to get to a particular date other then scrolling.

Created 28 Aug 03:56pm

Mobile Workforce Management

0 Shipped
2 Vote

I would like workspace to check skills and attributes during a manual assignment

Currently, an attribute mismatch is only checked when scheduling is invoked. A worker with mismatched attributes compared to an order will therefore be able to receive work manually assigned to them, no matter how ill suited for the job they are.

Created 24 Jun 09:56pm

Mobile Workforce Management

0 Shipped