Ideas

Better collaboration for better solutions

1 Vote

Improve End of Order Activity to allow overtime split

On the end of order activity for the Crews - it would be nice to have the capability to record some of the time as regular time and some of the time as overtime AND indicate whether all the workers stayed to work the overtime and if there were any...

Created 21 Apr 11:44pm

Mobile Workforce Management

0 Shipped
1 Vote

Enable capability for SAML 2.0 authentication

As our company moves toward greater Information Security, applications with customer information or other critical data are required to implement two factor authentication which would be done via PingID. SAML 2.0 capability is required for this.

Created 24 Jan 05:46pm

Mobile Workforce Management

0 Shipped
1 Vote

Bi-weekly recurring Unavailablity

Some of our Dispatchers have create a Bi-weekly recurring Meeting.

Created 28 Aug 04:09pm

Mobile Workforce Management

0 Shipped
1 Vote

Date Icon, similiar to what we have in the Scheduling Panel, added to the Shift Assignment Timeline

An easy way to get to a particular date other then scrolling.

Created 28 Aug 03:56pm

Mobile Workforce Management

0 Shipped
2 Vote

I would like workspace to check skills and attributes during a manual assignment

Currently, an attribute mismatch is only checked when scheduling is invoked. A worker with mismatched attributes compared to an order will therefore be able to receive work manually assigned to them, no matter how ill suited for the job they are.

Created 24 Jun 09:56pm

Mobile Workforce Management

0 Shipped
4 Vote

Search for Work Order on Scheduling Gantt

Nice to be able to easily find a work order in the Scheduling panel

Created 17 Jun 06:00pm

Mobile Workforce Management

0 Shipped
1 Vote

No scrollbar available in schedule view

There is no scroll bar available on the scheduling view to scroll and view all the crews. The user will have to hold the mouse key and drag it up or down to view the list

Created 6 Jun 02:13pm

Mobile Workforce Management

0 Shipped
7 Vote

Scroll bar needs to be added to the Scheduling Pane

The scheduling pane does not have a scroll bar - you can't fit too many resources on the Scheduling panel and so you need to click and drag repeatedly which doesn't work well Sometimes you grab things, sometimes you zoom in. Quite painful and d...

Created 4 Jun 05:21pm

Mobile Workforce Management

0 Shipped
1 Vote

Improve error message on appointment booking request with no matching worker

It would be far more helpful to the WorkSpace user to have an error message that they can understand.

Created 14 May 05:23pm

Mobile Workforce Management

0 Shipped
1 Vote

In 'Crew Timeline' the full crew name should be visible without having to hover

Column widths should be configurable so that they can show adequate amounts of characters, currently the column width for 'Crew Name' cannot be adjusted in the Crew Timeline window therefore causing the user to have to hover to view the full name.

Created 2 Apr 09:47pm

Mobile Workforce Management

0 Shipped