Ideas

Better collaboration for better solutions

2 Vote

Publish template functionality

Customer is using publish templates to generate PDF documents which for paperless maintenance and diagnostics protocols. Protocols are required by legislation. The benefit for the customer - improved efficiency, paperless work force, error proved ...

Created 22 Jun 08:10am

Mobile Workforce Management

3 Accepted for Roadmap
1 Vote

add a filter to the REFER function in WorkBook

When a WorkBook users chooses the REFER option, it presents a long list of all WorkBook users and crew. It would be easier to find the applicable name in the list if there was a filter option

Created 21 Jun 08:34pm

Mobile Workforce Management

1 Accepted for Roadmap
2 Vote

Nearby Orders Tabular View

As a technician in a plant, I need to be able to retrieve a list of orders that are within my functional location so that I can self-assign some work. I need to be able to see and sort a list of orders with a configurable fieldset so that my user ...

Created 9 Jun 11:04pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Consume map data from QGIS (Open Source Product)

QGIS is first an Open Source Desktop product (like ArcMap). It also provides an Open Source OGC Server which enables WMS,WFS style map services which our product cannot currently consume. The customer want to use this data with our MWM platform, a...

Created 10 May 11:40pm

Mobile GIS

1 Accepted for Roadmap
2 Vote

Enable drag-and-drop on the Add Attachment screen

Field workers have a tough time navigating the C drive to find their attachments because it doesn't work like the regular File Explorer.

Created 29 Mar 05:16pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Map rotation feature

Our field users have requested the ability to rotate the cardinal direction of the map using touch screen devices.

Created 2 Mar 03:05pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Audit Configuration for just a job code not on a worker

The ability to do audit configuration on a job code instead of on a worker. The dispatcher could specify a filter on the types of jobs that need auditing. The dispatcher could also specify a percentage (1-100%) of the job that should be audited ov...

Created 9 Feb 07:55pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Shift Assignment Timeline ability to see the shift rotation name

Currently in the shift assignment timeline you cant always see the shift rotation name. It is sometimes hidden by the holiday name or its blocked out because it is a non working day. Having the ability to do a right click on the worker to see the ...

Created 9 Feb 05:20pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Need better documentation between trouble and emergency work

From the implementation guide: Dispatchers can visually see and hear the difference between urgent and emergency trouble orders. Dispatchers can distinguish between urgent and emergency trouble alerts via two new sounds that are available in Alert...

Created 1 Feb 05:49pm

Mobile Workforce Management

0 Accepted for Roadmap
5 Vote

Auto retry of Outbound queue

The outbound queue auto retry would be useful since sometimes the error does not require action but just simply retrying the message. Since the queue does not auto retry it needs to wait for someone to retry the message and there could be a length...

Created 20 Jan 07:09pm

Mobile Workforce Management

2 Accepted for Roadmap