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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Assets (Asset Management)

760 topics
2338 Replies

Buying (Procurement, Demand Planner, ASC, SRM)

1788 topics
4935 Replies

Contact Centre (CE)

24 topics
30 Replies

Data Migration

402 topics
1065 Replies

Distribution (CRM, Commerce)

1091 topics
2912 Replies

Document Management (DocMan)

682 topics
3076 Replies

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

2516 topics
6587 Replies

Finance (Financials)

4240 topics
11705 Replies

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

6956 topics
21747 Replies

HCM (Human Capital Management, Payroll)

1255 topics
3195 Replies

Insights (Business Reporter and Analysis Models, EOI)

552 topics
1560 Replies

Products (Manufacturing, Products, Engineering)

2528 topics
6566 Replies

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

485 topics
925 Replies

Service (Touch Apps, MWO, MRO)

1698 topics
5757 Replies

Supply Chain

1416 topics
3065 Replies

IFS Cloud Emissions Tracker

3 topics
6 Replies

Upgrades & Updates

623 topics
1622 Replies

Warehouse Data Collection (WaDaCo)

294 topics
1033 Replies

Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Maintenix

53 topics
155 Replies

IFS Cloud for Aviation Maintenance

20 topics
31 Replies

Fleet Planner

1 topic
10 Replies

Aviation Technical Content Manager (ATCM)

0 topics
0 Replies

IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

assyst General

286 topics
670 Replies

assyst Integrations

59 topics
131 Replies

assyst Reporting

16 topics
49 Replies

assyst ITOM

13 topics
14 Replies

About the Community

General News, Updates, and FAQs about our Community

Announcements

9 topics
84 Replies

Forum FAQs & Help

122 topics
394 Replies

Support & Services FAQs and Help

98 topics
219 Replies

ftharyDo Gooder (Customer)

IFS Cloud - New Customers

how to use others views than *_rep in crystal reports

Hi,I have created a report using instant_invoice_rep view with archive view but I need some fields from invoice view. I have added the invoice view and linked it from the instant_invoice_rep view to the invoice view using company and invoice_id and it works on my crystal developper part but when I call it from ifs it doesn’t work : the report is empty (i have added grant select to ifsprint on invoice view but the report is still empty...could you help me ?

2 minutes ago

DollyDo Gooder (Customer)

Assets (Asset Management)

TO CHANGE DETAILS OF REPLACE OBJECT STATUS

HI,Is there a way to use an object with the status replace? Thanks in advance.

16 minutes ago

SudaraDo Gooder (Partner)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Notify Me App Crashing without Warning at Synchronization/Initiation

For one of our customers who is on IFS Cloud, IFS Notify Me app had been set up and trialled for the past few weeks which worked fine. However, since a few days ago, when logging into the app, it crashes when it starts to sync. This happens without any warning and the app just simply closes off. All environments (both prod and non-prod) have this issue. The internal IT team has verified that no changes to the network or the servers have been carried out lately. The issue does not exist in other customers’ environments. Has anyone experienced this issue or something similar? Any hunches on what may be going on / remedies to try out? Thanks in Advance!

40 minutes ago

NECIWAKURASidekick (Partner)

Support & Services FAQs and Help

Please tell me about "Feature Deprecation and Removal" described in IFS Unified Support Policy

The “IFS Unified Support Policy” (formerly IFS Global Support Policy) updated on April 8 states the following. The above states that future plans to remove deprecated features will be provided at “IFS Community”.Please let us know on which page this is provided. For example, I found the following in the release notes for 24R1, can you tell me where this is provided in the IFS Community?Best Regards,

1 hour ago

etmshiySidekick (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Adding additional column in Resources planner

Hi All,Is it possible to add a column of Division in Resource Planner screen where i have highlighted in yellow Colour. Regards,Shiyaz

1 hour ago

TatKkkkkRDo Gooder

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile app getting crash while going to overview screen

Hi Team,We are facing below challenges in FSM mobileSuppose a tech in his mobile device has 5 jobs out of which 4 jobs he can easily navigate and work on itBut if he is going inside the 5th task is app is crashing.Whereas if I give the 5th task to any other member of his team he is able to access the task .Also for the effected tech if I install fsm mobile in any other mobile all 5 tasks are working fine.We are not able to find root cause

2 hours ago

M_P_SDo Gooder (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Having dynamic filename in migration jobs

I’m trying to make a migration job where the filename should be in the format of: ‘A12 2021 Voucher.csv’So the format is like this: A[MM] [YYYY] Voucher.csvI did try to change the dateformat to ‘MM YYYY’ and use &DATF, but then the dateformat is changed for the lines inside the file as well. This is not something I would like to do. Anyone any suggestions on how to make the filename as described without changing the dateformat inside the file lines?

2 hours ago

Tharaka_DilanthaDo Gooder (Customer)

Buying (Procurement, Demand Planner, ASC, SRM)

Material Unissue

I’m getting following error when un issue materials.“The sum of un issue quantity, qty scrapped and open MRB qty is grater than the issue qty”

2 hours ago

Asela MunasingheSuperhero (Customer)

HCM (Human Capital Management, Payroll)

New Employee creation - Work Address and Work Mobile

Hi AllWhen creating a new employee, I cannot figure out from where the values for the work address and the work location are fetched. I thought its from Company details > Offices, but the work mobile isn’t a part of it. Can you please explain how can I configure the new employee creation to fetch the desired values for the contatc info? IFS9 UPD14Thanks,Asela

2 hours ago

mmalekDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Cannot save values on alias table

Hi Guys,I have the following table structure on the request screen. There’s a parent-child relationship between order lines and claims. These two custom tables are connected as follows, I can add/edit records to the claims section without an issue.Now, I need to add the claims table (c_po_line_claims) under the tasks tab of the same request screen. But this time the connection is made via different fields.For this I created an alias of the c_po_line_claims table and made the connection as following. The data is filtered correctly. But when I try to update a record (ex: change the amount and save), I get the following error. It’s trying to run an update on the alias table, which is not an actual table in the database. Hence the error.I guess I’m missing something trivial. Any clues?

2 hours ago

ftharyDo Gooder (Customer)

IFS Cloud - New Customers

how to use others views than *_rep in crystal reports

2 minutes ago

SudaraDo Gooder (Partner)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Notify Me App Crashing without Warning at Synchronization/Initiation

40 minutes ago

NECIWAKURASidekick (Partner)

Support & Services FAQs and Help

Please tell me about "Feature Deprecation and Removal" described in IFS Unified Support Policy

1 hour ago

etmshiySidekick (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Adding additional column in Resources planner

Hi All,Is it possible to add a column of Division in Resource Planner screen where i have highlighted in yellow Colour. Regards,Shiyaz

1 hour ago

TatKkkkkRDo Gooder

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile app getting crash while going to overview screen

2 hours ago

M_P_SDo Gooder (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Having dynamic filename in migration jobs

2 hours ago

Tharaka_DilanthaDo Gooder (Customer)

Buying (Procurement, Demand Planner, ASC, SRM)

Material Unissue

I’m getting following error when un issue materials.“The sum of un issue quantity, qty scrapped and open MRB qty is grater than the issue qty”

2 hours ago

mmalekDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Cannot save values on alias table

2 hours ago

Tharaka_DilanthaDo Gooder (Customer)

Buying (Procurement, Demand Planner, ASC, SRM)

Error when un issue material

I’m getting following error when un issue materials.“The sum of un issue quantity, qty scrapped and open MRB qty is grater than the issue qty”

2 hours ago

ArcChiedMDo Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Request Task status.

Hi, I am using Request Management. Upon the completion of the task from MWO my tasks are not updating the status to ‘Work Done’ they are remaining at ‘Work Started’ even though the Work Assignment status is ‘Complete’. Is this standard? What am I missing? Thanks, Chiedza

2 hours ago

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