Ideas

Better collaboration for better solutions

1 Vote

Supervisor Stats Count displaying orders completed with Request Start Date in the past (less than)

A setting to select completed orders with request start date/time in the past / could be limited to like 30 days/10days. Orders with a request date in the past which are still with a worker as they could not be completed the day before, for example.

Created 22 Nov 10:29pm

Mobile Workforce Management

0 Submitted
1 Vote

I should not have to enter a password to add a skill to a worker

No description provided

Created 9 Nov 10:16pm

Mobile Workforce Management

0 Submitted
1 Vote

When a Deployment Plan is Baselined could we see AM and PM totals

Currently when a Deployment Plan is baselined you see the total Appts on the Calendar for each day. Could we break the Targets down further to show number of AM and PM APPTS for each day. Targets as well as Scheduled appts.

Created 4 Nov 04:14pm

Mobile Workforce Management

0 Investigate
1 Vote

Add more information to crew details popup

In version 7.1 we changed the pop up that appears on crews on the scheduling panel. (MWFM-19053)The crew details pop up shows only Crew members, Phone Numbers and Radio ID.Before version 7.1 the worker detail pop up was displayed for crews which p...

Created 26 Oct 11:13pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

It would be tubular to be able to overwrite view config by dragging

If i have an order view, and I want to overwrite a view i have, I want to be able to drag it over the box and overwrite right away

Created 26 Oct 04:38pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

I would like to be able to retry inbound messages when they fail

When debugging integration, it would be useful to retain inbounds and retrigger them on command instead of asking for a new message from host

Created 22 Oct 08:22pm

Mobile Workforce Management

0 Already Exists
1 Vote

Better Workbook message recipient selection

We would like the ability to type in the user that want to send a message to in Workbook. In workbook 7.2.1 if you create a new message under the recipient textbox it only shows the tech or dispatcher IDs and not their names. Also, we can not ty...

Created 21 Oct 08:03pm

Mobile Workforce Management

0 Investigate
3 Vote

Color Code the Scheduled Appts booked in the Booking Request Window when there is a Deployment Plan

When there is a Deployment Plan the Booking Request shows the Targets and Scheduled appts. We would like to see The Scheduled section turn to Green when the Target total matches the Scheduled total. This draws the eye of the User that this area ...

Created 23 Jun 03:52pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Ability to Custom Sort on two different levels in Workbook Order summary

Folks that have a longer list of work they would prefer to be able to do a multiple level sort to improve the way they action their work.

Created 7 Oct 08:59pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Allow saved worker filters to be applied to the Shift Assignment timeline

Currently you can save a workers filter on the workers or scheduling panel and then apply it with define view or settings. However you can not use that view in the shift assignment timeline, so if you want to see the workers in that view you have ...

Created 28 Sep 12:16am

Mobile Workforce Management

1 Accepted for Roadmap