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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Assets (Asset Management)

760 topics
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Buying (Procurement, Demand Planner, ASC, SRM)

1790 topics
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Contact Centre (CE)

24 topics
30 Replies

Data Migration

404 topics
1065 Replies

Distribution (CRM, Commerce)

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Document Management (DocMan)

681 topics
3083 Replies

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

2517 topics
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Finance (Financials)

4248 topics
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Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

6959 topics
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HCM (Human Capital Management, Payroll)

1257 topics
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Insights (Business Reporter and Analysis Models, EOI)

552 topics
1560 Replies

Products (Manufacturing, Products, Engineering)

2531 topics
6574 Replies

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

486 topics
925 Replies

Service (Touch Apps, MWO, MRO)

1700 topics
5764 Replies

Supply Chain

1422 topics
3081 Replies

IFS Cloud Emissions Tracker

3 topics
6 Replies

Upgrades & Updates

623 topics
1622 Replies

Warehouse Data Collection (WaDaCo)

294 topics
1033 Replies

Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Maintenix

52 topics
155 Replies

IFS Cloud for Aviation Maintenance

20 topics
31 Replies

Fleet Planner

1 topic
10 Replies

Aviation Technical Content Manager (ATCM)

0 topics
0 Replies

IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

assyst General

287 topics
673 Replies

assyst Integrations

59 topics
138 Replies

assyst Reporting

16 topics
49 Replies

assyst ITOM

13 topics
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About the Community

General News, Updates, and FAQs about our Community

Announcements

9 topics
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Forum FAQs & Help

123 topics
394 Replies

Support & Services FAQs and Help

99 topics
219 Replies

PatanmDo Gooder (Customer)

Supply Chain

When updating wanted delivery date IFS not updating shipment as wanted delivery date

Hi ,We are trying to confirm a planned shipment date for one customer order with a date in 2026 but the system will not allow us to go past 31/12/2025. I have set up the accounting periods and all of the vouchers for 2026 but this has not resolved the issue.The planned ship date does not seem to exceed 31/12/25. I am trying to add lines beyond this date.Can you pls explain why.Regards,Patan M.

4 minutes ago

lucie.granierDo Gooder (Partner)

HCM (Human Capital Management, Payroll)

HCM Deviation cycle for recurrent absences

In order to create a recurrent absence for an employee, it is possible to create an Employee Deviation Cycle in IFS standard.In the following example, the employee is absent every friday for “time credit”. The absence results are generated in the time card, but the system still expect job hours booking.But if the employee is absent, he shall not be expected to book any job hours. Thank you for your help!

7 minutes ago

Christophe BUSSISidekick (Partner)

HCM (Human Capital Management, Payroll)

Functionnality about times registration compile

Hi, in IFS CLOUD, it is possible to register times for many process : project, production, service. Is there a screen that compiles results about all times ?Is the solution is to create a quick report or a lobby ?Regards, Christophe

10 minutes ago

SDNDo Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Automatic Scheduling in IFS CLOUD with PSO

Hi all,IFS Cloud/PSOI was wondering what are the configurations/basic data to Schedule automatically with PSO in IFS CLOUD.Are there any committ rules on IFS CLOUD as well? Currently the flow I am running is as follows:1. Creation of Request creation and subsequent task2. Task allocation thanks to PSO3. Dispatch clicking button "assign" to validate/modify PSO scheduling on DC Console4. Dispatch clicking "Transfer to Mobile" to send it to the resource on the mobile 5. The flow continues in the standard way thanks to the MWO Service. Is there any way to automatically validate the scheduling done by the PSO without the Dispatcher clicking Assign on every task (ex: the night before/after every hour)? I was thinking Commit rules or a Job?From my tests, Assign is important to generate the Work Assigment and to allow the "Complete" status on the MWO to update the status from Work Start to Work Done. Am I doing something wrong?

11 minutes ago

koheiokigamiDo Gooder (Employee)

Supply Chain

Register Arrival (into inventory) for self-billing without Receipt Reference

Hi Communiy, I have experience the below system behavior in Register Arrival on 24.1E environment.When I enter ‘Register Arrival’ for PO line with self-billing, Receipt Reference is NOT required.The generated PO supplier invoice has an invoice numbe which comes from counter of ‘AS’ Series ID instead of Receipt Reference.However, if I use different compnay/site in the same envrionment, I can not reprodue this case by using the same pruchase part and supplier. I was required to enter Receipt Reference when I enter arrival registration in this case. Do you have any idea how can I make self-billing PO invoice without Receipt Reference?The below screen shot describes self-billing invoice generated from PO receipt. This one has AUTSUPPINV invoice type and but Receipt Reference is NOT required. Regards,Kohei Okigami

17 minutes ago

bhaveshSidekick (Customer)

Products (Manufacturing, Products, Engineering)

CRO - Repair Shop Order Project Connection

If a repair shop order is created from component repair order is there any way in IFS to attach the shop order material to project inventory supply type? After that we want PMRP job to create demand for those materials. IFS does not seem to have anyway to convert consumed materials to Project Inventory.

19 minutes ago

MaheeshaKDo Gooder (Employee)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to change the activity availabilities

Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?

21 minutes ago

ChristopheSidekick (Partner)

Alliance

smart dispatch console "gps available" icon display condition

In the dispatch console in the Astea browser you have the gps icon which is displayed when there is some gsp data available for the tech. The customer is asking what are the rules to display this icon. We know that the tech should be cloked in, but if the gpsdata are the sameday in the past and there is no data at present the icon should be displayed also ? Is there a kind of real time refresh of this icon or the system is looking at each x minutes the gpsdata table to find records and display this icon on the screen ?Thanks for your feebackrgdsChristophe

34 minutes ago

AdrianEgleyHero (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Connect - Elements the same value.

Hi, The end point I am wanting to post to is expecting some custom values to be sent with a repeating element name of customfieldname and customfieldvalue. I have three to pass in this example. The XML structure in the log is correct. However the value for the ‘customfieldvalue’ is only picking up the quantity and placing that in the first customfieldname. <customfields> <customfield> <customfieldname>FSM_PART_NUMBER</customfieldname> <customfieldvalue>1.0000000000</customfieldvalue> </customfield> <customfield> <customfieldname>SUPPLIER_PART_NUMBER</customfieldname> <customfieldvalue /> </customfield>

41 minutes ago

audreySDo Gooder (Partner)

Supply Chain

Use default buyer supplier ( Purchase Requisition )

Hello,I'm on cloud environment 23R1Can you tell me if this checkbox works for you because I can't group several DA lines on a CA with the buyer in the supplier file. This is the button in question when the DA is transformed into a CA Thank you for your help

1 hour ago

PatanmDo Gooder (Customer)

Supply Chain

When updating wanted delivery date IFS not updating shipment as wanted delivery date

4 minutes ago

lucie.granierDo Gooder (Partner)

HCM (Human Capital Management, Payroll)

HCM Deviation cycle for recurrent absences

7 minutes ago

Christophe BUSSISidekick (Partner)

HCM (Human Capital Management, Payroll)

Functionnality about times registration compile

10 minutes ago

SDNDo Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Automatic Scheduling in IFS CLOUD with PSO

11 minutes ago

koheiokigamiDo Gooder (Employee)

Supply Chain

Register Arrival (into inventory) for self-billing without Receipt Reference

17 minutes ago

bhaveshSidekick (Customer)

Products (Manufacturing, Products, Engineering)

CRO - Repair Shop Order Project Connection

19 minutes ago

MaheeshaKDo Gooder (Employee)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to change the activity availabilities

Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?

21 minutes ago

ChristopheSidekick (Partner)

Alliance

smart dispatch console "gps available" icon display condition

34 minutes ago

AdrianEgleyHero (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Connect - Elements the same value.

41 minutes ago

daneshoDo Gooder (Customer)

assyst Integrations

Adding Additional Affected User using AssystNet in 11.4

I know that there is a feature in Assyst 11.6 to add additional affected user but we are running 11.4.3 version which does not support this feature. We have a use case where end user will be creating a request in AssystNet and will input a additional affected user in a custom lookup field and we need to add that user as a additional affected user using custom script. Did anyone achieve this using custom script using restAPI or through ETM. Would appreciate help on this.

1 hour ago

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