Ideas

Highlight on Mouse Over

Items that are hovered over (e.g. order icon on the map) with a mouse should be highlighted to indicate that they are active. In the office worker's are using a mouse more than touch screen and this is often also the case for mobile worker's using...

Created 5 Apr 07:52pm

Mobile Workforce Management

0 Already Exists

0 Vote

Multi-Assign or Re-Assign Order to Workers as a Supervisor

As a supervisor I'd like to be able to select one or more orders to assign or re-assign among my workers so that I don't have to do this one at a time.

Created 5 Apr 07:39pm

Mobile Workforce Management

0 Accepted for Roadmap

0 Vote

Report template for locate solution. Allow host order # (bc1 call #) to be in report name.

FBC tried to change name of locate report to add the host order # (aka bc 1 call #) but it could not be added.

Created 4 Apr 09:41pm

Mobile Workforce Management

2 Already Exists

0 Vote

Provide option for if an order is completed to not show on map BUT still allow completed order to show in workbook order summary list as completed for set time.

Config.xml allows for a completed order to show on workbook map & orders summary list for x days after completed. This can be set so order show on both for x days OR orders do not show (removed from list and map). Would like option to see deta...

Created 4 Apr 05:12pm

Mobile Workforce Management

1 Already Exists

0 Vote

On the "order pop-up" on the map view - add host order #. Want both the Clevest C# and the Host order # to display.

We understand that we can change the config.xml to change clevest order # to host order # - but that changes the use in all instances in workbook. FBC is using a combination of Clevest order # & Host order # depending on the order type.

Created 15 Mar 11:10pm

Mobile Workforce Management

1 Already Exists

0 Vote

When printing order, all comments should be printed out

Need to have all comments printed when printing an order

Created 21 Feb 04:42pm

Mobile Workforce Management

1 Will Not Implement

0 Vote

When selecting unavailable reason, default a time with it.

When selecting an unavailable reason, would like to have a default time associated with it.

Created 4 Dec 04:27pm

Mobile Workforce Management

1 Already Exists

0 Vote

Have an alert/chime or countdown of some kind to identify how much time is remaining on lunch/break

Alert, chime, or countdown of some kind to identify how much time is remaining on break/lunch. Learners are concerned they will forget to return to active status on time.

Created 4 Dec 04:23pm

Mobile Workforce Management

0 Will Not Implement

0 Vote

Date and Time stamp of messages in Workbook

Help field personnel look back thru messages

Created 25 Sep 09:05pm

Mobile Workforce Management

0 Accepted for Roadmap

0 Vote

Add label to workflow screens - WorkBook

In mobile laptop the workflow screen name showed. This was used for the different business cases: 1. Title of page 2. Troubleshooting (what page are you on?) In WorkBook; the HostOrderNumber is shown. MWW would like to have the screen names back. ...

Created 12 Sep 05:28pm

Mobile Workforce Management

0 Will Not Implement

Ideas

Better collaboration for better solutions

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Highlight on Mouse Over

Multi-Assign or Re-Assign Order to Workers as a Supervisor

Report template for locate solution. Allow host order # (bc1 call #) to be in report name.

Provide option for if an order is completed to not show on map BUT still allow completed order to show in workbook order summary list as completed for set time.

On the "order pop-up" on the map view - add host order #. Want both the Clevest C# and the Host order # to display.

When printing order, all comments should be printed out

When selecting unavailable reason, default a time with it.

Have an alert/chime or countdown of some kind to identify how much time is remaining on lunch/break

Date and Time stamp of messages in Workbook

Add label to workflow screens - WorkBook

Filter by status

Filter by category

Identify yourself with your email address

Highlight on Mouse Over

Multi-Assign or Re-Assign Order to Workers as a Supervisor

Report template for locate solution. Allow host order # (bc1 call #) to be in report name.

Provide option for if an order is completed to not show on map BUT still allow completed order to show in workbook order summary list as completed for set time.

On the "order pop-up" on the map view - add host order #. Want both the Clevest C# and the Host order # to display.

When printing order, all comments should be printed out

When selecting unavailable reason, default a time with it.

Have an alert/chime or countdown of some kind to identify how much time is remaining on lunch/break

Date and Time stamp of messages in Workbook

Add label to workflow screens - WorkBook