Ideas

Better collaboration for better solutions

3 Vote

Enable Per Run Logs to run successfully on network share folder, not on local drive

Benefits:Uncontrolled producing logs on local drive can bring system and environment to stall or to outage. Security Slowness system therefore application Simplifying troubleshooting, allowing access to logs from various stakeholders

Created 10 Mar 02:16pm

Mobile Workforce Management

0 Investigate
2 Vote

Add another Line item to the Deployment Plan detail tab titled My Dispatch area

By adding the My Dispatch area we can allow each Dispatcher to create her own Deployment Plan for the time period using the RESEXCH job codePlan would only be her area targetsPlan would not be to largeNo issues with the more than 1 user updating t...

Created 23 Jun 04:31pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Ability to Custom Sort on two different levels in Workbook Order summary

Folks that have a longer list of work they would prefer to be able to do a multiple level sort to improve the way they action their work.

Created 7 Oct 08:59pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Allow saved worker filters to be applied to the Shift Assignment timeline

Currently you can save a workers filter on the workers or scheduling panel and then apply it with define view or settings. However you can not use that view in the shift assignment timeline, so if you want to see the workers in that view you have ...

Created 28 Sep 12:16am

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Allow users to see the assigner(actor) of orders as a column in the Order pane.

Currently when choosing columns to be displayed in the Orders pane, the Assigner/(Actor) is not an option. The creator, the created date, the assigned date, the completed date and the worker can all be selected as a column. So it would be nice to ...

Created 23 Sep 05:45pm

Mobile Workforce Management

1 Already Exists
7 Vote

Create the ability to click a place on the Workbook Map and get the x,y coordinate

The tech should be able to use a pointer tool to click on a location to indicate an exact location and get a lat long location to report back to someone in the back-office.

Created 27 Aug 09:16pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Allow users to delete attachments in Workspace

End users have asked for the ability to remove attachments from Workspace

Created 21 Sep 04:48pm

Mobile Workforce Management

1 Accepted for Roadmap
1 Vote

Add a new in\outbound message status for messages behind a failed message

Currently we have the below status's for outbound messages: Queued = 0, FailRejected = 1, FailOffline = 2, Success = 3, QueuedRetry = 4Queued is used for two types of messages though. It is used if it is jus...

Created 20 Sep 03:44pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Change the Zoom buttons on the Scheduling panel to a slider

In 7.0.2 we added Zoom buttons to the scheduling panel and removed the ability to zoom by scrolling. This is a much better way to do it, however, the Zoom buttons are very clunky, it can take quite some time and amount of mashing the zoom button...

Created 18 Sep 05:42pm

Mobile Workforce Management

0 Accepted for Roadmap
6 Vote

Reordering of Favorites/Bookmarks on the top bar of WorkSpace

User Scope: Any users who creates bookmarks/favorites in the top bar of WorkSpace. (Map and list view settings)Requested Change: A user is given some way (either drag and drop, numbered order, other method) to reorder the blocks in the top bar of ...

Created 13 Nov 09:35pm

Mobile Workforce Management

0 Accepted for Roadmap