Ideas

Better collaboration for better solutions

1 Vote

Web Service Validation from Timesheets

I want to be able to trigger a web service call to a host system (e.g. SAP) to validate information that I am entering in a time entry.

Created 22 Jan 10:53pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Improve SFTP Interface Task to Delete Files

The SFTP interface task currently does not handle file deletion once the files have been uploaded to the SFTP. Adding configuration to allow the users to decide to delete the files locally after they have been uploaded is ideal.

Created 22 Jan 07:12pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Worker Location App Information in Multispeak Integration

I would like to see the data collected from the worker location app go through the multispeak interface so we can utilize the data in our OMS package.

Created 21 Jan 10:58pm

Location Solutions

1 Already Exists
1 Vote

Add a clock to workbook

Currently, wen workbook is in fullscreen, there is no clock visible anywhere. Tough!

Created 17 Jan 12:50pm

Mobile Workforce Management

0 Accepted for Roadmap
1 Vote

Permit Timesheet Submit On Behalf of Power-Line Technician (PLT) without approvals turned on

Allow an administrator to submit a timesheet on behalf of a PLT.

Created 10 Jan 10:18pm

Mobile Workforce Management

1 Will Not Implement
1 Vote

Make Workbook use LoginDefaultCoverage

The configuration option is used to default the login to Online, Offline, Refresh, Upload. In Workbook, you have to click a checkbox "Refresh" to enable refreshing. I've been told that the LoginDefaultCoverage config option (which is still in the ...

Created 27 Dec 09:56pm

Mobile Workforce Management

3 Already Exists
1 Vote

Increase the amount of searchable fields

It is currently limited to 100, which is tiny for multi-service utilities. Is the performance hit that bad when it's higher?

Created 20 Dec 06:45pm

Mobile Workforce Management

0
1 Vote

Would like to be able to limit the number of a specific order type assigned to a worker each day

Our Utility Service Specialists perform a variety of functions throughout the day. Some of these functions are physically demanding and may lead to injuries or fatigue due to the number of orders worked each day performing that function. We would...

Created 19 Dec 09:09pm

Mobile Workforce Management

1 Already Exists
1 Vote

Save as unassigned option

To use the "Nearby Order" procedure, the tickets need to be unassigned. This currently takes several clicks to "Refer" to "None" where this can be completed quicker with a new save option. The reduced clicks will speed the inspection only process.

Created 3 Dec 03:46pm

Mobile Workforce Management

1 Will Not Implement
1 Vote

Self-Service Password Reset and Account Unlock Option

Provide an administrator the option of enabling Self-Service for passwords and user account unlocks. Use SMS or company email account to unlock an account with challenge questions or 2FA.

Created 26 Nov 03:54pm

Mobile Workforce Management

0 Accepted for Roadmap