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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Assets (Asset Management)

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Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

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Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

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Insights (Business Reporter and Analysis Models, EOI)

551 topics
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Products (Manufacturing, Products, Engineering)

2526 topics
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Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

484 topics
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Service (Touch Apps, MWO, MRO)

1697 topics
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Supply Chain

1412 topics
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IFS Cloud Emissions Tracker

3 topics
6 Replies

Upgrades & Updates

623 topics
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Warehouse Data Collection (WaDaCo)

294 topics
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Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Maintenix

53 topics
152 Replies

IFS Cloud for Aviation Maintenance

20 topics
31 Replies

Fleet Planner

1 topic
10 Replies

Aviation Technical Content Manager (ATCM)

0 topics
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IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

assyst General

286 topics
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assyst Integrations

58 topics
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assyst Reporting

16 topics
49 Replies

assyst ITOM

13 topics
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About the Community

General News, Updates, and FAQs about our Community

Announcements

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Support & Services FAQs and Help

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kvbeHero (Partner)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Mobile app -> event -> workflow does not trigger

We have following problem with a workflow which does not trigger from a mobile app.We created an event on the ReceiptInfo table (on change of rowstate) If we do a receipt in Aurena / Wadaco in the browser The event triggers The workflow triggers.When we use for example the SCANIT app to do a receiptWe see the event triggers But the workflow does not trigger? We have set the workflow as async so wondering how we can debug it and how the workflows work together with the mobile apps? Strange thing is that the custom_event nicely triggers, but not the workflow. @Tharu / @Buddhi Gunasekara / @kamnlk

6 minutes ago

qquacSidekick (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Client Script for Web Client - Not Updating

I was able to create a client script that updates the non_part_usage.user_def4 with the person’s phy_svc_grp_c based on the person’s place. If there is no person attached to the task, it will clear the user_def4. If there is a person attached, it will update user_def4 with the person’s place phy_svc_grp_c. The issue that I am running into is when I change the person’s place phy_svc_grp_c on the place screen, it does not update to the new phy_svc_grp_c but blanks it out. Custom Code Assignment - On person_id on screen.Screen Events - Client Scriptvar personID = getControlValue('task','person_id');if (isNullOrEmptyString(personID)==true){ alert('I am true'); var rows = getDataTableRows('non_part_usage'); if(size(rows) > 0) { for(var i=0;i<size(rows);++i) { var row = rows[i]; setRowControlValue(row, 'non_part_usage', 'user_def4',''); } saveChanges(); refreshScreen(); } }else if (isNullOrEmptyString(placeId) == false){ alert('I am false'); var p

21 minutes ago

mwebersjeSidekick (Customer)

HCM (Human Capital Management, Payroll)

Employee Work Location

We migrated the work location but we are now not able to update the description of the work location.How can we update the description of the work location?We select edit and we are not able to update the work location description

1 hour ago

sevoDo Gooder (Customer)

Insights (Business Reporter and Analysis Models, EOI)

Business Reporter Output

Dear All, i have created below test report via BR,when i want to take an output, it shows below message, and then i click the “ok” button, then system do nothing. so, how can i take output in ifs10?

2 hours ago

PMGannonSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Documentation for Object Properties in IFS Cloud

Does documentation for System Definitions > Object Properties exist?

2 hours ago

sevoDo Gooder (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ial object business reporter

dear all,how to use ial object in business reporter? could you explain step by step? or any documentation?

3 hours ago

OROPAVELNDo Gooder (Customer)

Finance (Financials)

bank statements camt.053 vs mt940

Hi all, we are currently on 23R2 and I was watching this IFS tutorial about bank statement reconciliation.in this tutorial is visible how you import camt053 and automatically match and create mixed payment. We are not using camt.053 but mt940 (or transformed version to xml). Is there any tutorial which show how to import xml (or mt940)? and automatically reconciliate bank statements? Thank you for help.Pavel

3 hours ago

STRGoedhartDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6u24 - task.note seems to always be part of the payload

Good Evening, We've observed that the task.note field is consistently included in various payloads.During unrelated (task) imports, the task.note appears in the error logs and import results.It also shows up when updates are applied to tasks (update results) and when checking mx_u for usage activity, as it is present in every XML payload (mx_u_07). Despite confirming that neither FSM Default nor custom metadata has the task.note set to Force Select, and even after creating a custom column definition for task.note with Force Select explicitly set to "N", the issue persists. Our problem with this is that task.note often contains extensive text related to job specifications, making it a substantial addition to every payload, usage record, import log, and update payload. This likely impacts performance. Also, the length and format of task.note complicates reading our import logs and is problematic to paste into Excel due to multiple line breaks. Do you have any suggestions on how we can e

3 hours ago

KavindaLSidekick

IFS Cloud - New Customers

Unable to match multiple invoice in external payments (MT940)

Hi, I am getting this error The paid amount covers several invoices / installment lines. when there are more than invoice used in the file

3 hours ago

rvanden5Sidekick (Customer)

Finance (Financials)

ExtCustPayment of External File Transaction Error

I am trying to upload remittance advice data from a text file. I have created an external file template off the ExtCustPayment file type. When I use the External File Assistant to upload the file, I get an error about Payment Method (Way_Id) cannot be null. It is not null and I can see it has data in the External File Transactions Detail page.Payment Method Mandatory Error, but has dataI am not sure if it is just a bad value (thought I did get the value from the dropdown list on the External Payments dropdown for payment type) or if it is not recognizing that there is data in the field.We are using IFS10.In case it is needed, here is the File Template build I am using:External File TemplateI have tried to simplify it down to just the bare bones.Thanks, Ron

4 hours ago

kvbeHero (Partner)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Mobile app -> event -> workflow does not trigger

6 minutes ago

qquacSidekick (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Client Script for Web Client - Not Updating

21 minutes ago

mwebersjeSidekick (Customer)

HCM (Human Capital Management, Payroll)

Employee Work Location

1 hour ago

sevoDo Gooder (Customer)

Insights (Business Reporter and Analysis Models, EOI)

Business Reporter Output

2 hours ago

PMGannonSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Documentation for Object Properties in IFS Cloud

Does documentation for System Definitions > Object Properties exist?

2 hours ago

sevoDo Gooder (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ial object business reporter

dear all,how to use ial object in business reporter? could you explain step by step? or any documentation?

3 hours ago

OROPAVELNDo Gooder (Customer)

Finance (Financials)

bank statements camt.053 vs mt940

3 hours ago

STRGoedhartDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6u24 - task.note seems to always be part of the payload

3 hours ago

KavindaLSidekick

IFS Cloud - New Customers

Unable to match multiple invoice in external payments (MT940)

Hi, I am getting this error The paid amount covers several invoices / installment lines. when there are more than invoice used in the file

3 hours ago

mmalekDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Environment Cloning

Hi experts,A pretty trivial question. When we do a clone from a prod environment to a dev environment, will this only copy over the data and leave the config changes in dev (ex: Custom metadata, UI , client script changes which are not applied to prod yet).If custom metadata A (which is in dev but not in prod) has the associated db table deployed in dev db, will this db table still be available in dev after a clone from prod?

5 hours ago

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